Shopping


Cancel an order
Change your subscription
Sales Tax
Shipping and Delivery Options - US
Back Ordered Items Shipping & Handling
Low Prices, Guarantee
Secure Shopping Guarantee
Payment Methods
xBill Me Later
Place an Order
Manufacturer Warranty
Manufacturer-Recertified Refurbished and Clearance / Open-Box Items

Cancel an order

Due to our commitment to process orders quickly, there is a short period of time in which you may cancel your order. You may choose to cancel your entire order or a portion of your order as long as the order has not yet been sent to our warehouse for fulfillment. Once the order has been sent to our warehouse for fulfillment, we can request cancellation, however, should your order/item(s) ship, simply REFUSE delivery, and when the merchandise is returned to us a refund will be initiated.

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Change your subscription

To remove your name from our E-mail correspondence or our catalog mailing list, just let us know by clicking here.

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Sales Tax

The amount of tax charged by the seller on internet purchases depends on several factors, including the business operations of the seller, the type of item purchased, and the destination of the shipment. If you purchase a taxable item, we will collect sales tax on shipments delivered into the states listed below. You will not be charged sales tax if shipped to any other state. However, this does not mean your purchase is exempt from tax simply because we did not charge sales tax. You may still owe a consumer's use tax on your purchase if the item is not specifically exempt from tax.Your purchase is not exempt merely because it is made over the Internet or by other remote means.

The states we collect sales/use taxes for:

New Jersey

No sales tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.

How Tax Is Calculated

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, item-level and order-level shipping and handling charges may also be taxable.

The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address. CameraWorld.com obtains sales tax rates from a leading tax rate service provider.

Note that many factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.

Some merchandise and shipping methods require special state/local sales tax calculations that may alter the estimated amount. Also, since we receive tax updates daily, tax law changes may occur between order placement and credit card charge authorization that could result in an increase or decrease in taxes charged. We also offer a number of flexible shipping options that could change the calculation of sales tax. Thus, we cannot know with certainty how allocations of shipping charges and promotional discounts will be made to individual items when we quote estimated taxes at the time your order is placed.

Tax-Exempt Documentation

United States Government Purchasers

Sales tax does not apply to purchases made by the United States Government. In order to document that a sale has been made to the U.S. Government, we need to obtain a copy of one of the following:

  • Federal tax ID certificate
  • Certificate of exempt status
  • Government Voucher
  • Check from the U.S. Government payable to CameraWorld.com

Other Exempt Purchasers

All other exempt purchasers need to provide us with a copy of a state resale certificate, exemption certificate, or other acceptable proof of your exempt status for the state where the items will be shipped.

The documentation submitted should include the name of the organization that purchased the items. Please submit the necessary information by fax or e-mail prior to placing your order to ensure tax is not charged. Our fax number is (301) 419-2995. You may also send scanned copies in PDF format to customerservice@ritzcamera.com

Please include the following:

  • Contact information - phone number and E-mail address
  • Acceptable proof of your exempt status (as outlined above)
  • The name of the organization that purchased the items
  • If sending a fax, mark your fax "Attn: Tax Exempt Order"

The following documents are not acceptable proof of exemption:

    1. Federal Form W-9.
    2. A letter from the IRS assigning your business a Federal ID Number.
    3. A letter from the IRS that indicates your business or organization is exempt from federal income tax (e.g., a 501(c)(3) organization).
    4. A copy of your sales tax permit.

 

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Shipping and Delivery Options - US

*Free ground shipping on most orders over $100...EXCLUDES Auction, Clearance, Limited Specials, Oversized and Heavier Items and shipments to AK, GU, HI, PR & VI. Your actual shipping charges for each product will be shown to you prior to completion of the checkout process.

Delivery options and estimated ship times in business days:

Note: Other charges apply for clearance,
auction, oversized and heavier items.
Ground Service
for orders over $100.00*

(3 to 7 business days)
FREE
Ground Service
for orders under $100.00*

(3 to 7 business days)
$6.95
2 Business Day Delivery
$23.95
Next Business Day Delivery*
(1 business day)
$33.95
Saturday Delivery*
$43.95

You'll see an estimated shipping time for each item on the order, just before you place your order.

We calculate delivery estimates by taking the estimated shipping time and adding the time it takes a package to travel from our facilities to your destination address, based on the shipping speed you've chosen.

For example, if you order an item that is listed as " Usually ships in 1-2 business days " and select standard U.S. shipping (which typically takes 3-5 business days), you can use the chart above to determine that your order should arrive 4-7 business days after you place it.

* Important Shipping & Handling Information:

  • Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands and military APO/FPO orders will incur extra shipping charges:
Alaska & Hawaii: $29.99
Guam, Puerto Rico & Virgin Islands: $39.99
  • Most items shipped to APO, FPO, PO Box, AK, GU, HI, PR & VI addresses will be received within 5 to 7 calendar days. Some orders may take up to 30 calendar days. Most products can be shipped to APO, FPO, PO Box, AK, GU, HI, PR & VI addresses; however, there are some exceptions. Additionally, we do not offer express delivery to military APO, FPO, PO Box, AK, GU, HI, PR & VI. If a product cannot be shipped to an military APO, FPO, PO Box, AK, GU, HI, PR & VI, you will receive an email or phone notification. Please note: The U.S. Postal Service has banned shipping of any electronic devices containing lithium batteries from the United States to overseas locations.
  • In stock orders usually ship in 1-2 business days (excludes weekends and holidays). Orders placed after 7:00 am EST on Friday will be shipped out on Monday.
  • The warehouse does not ship on Christmas Day, New Years Day, Memorial Day, Fourth of July, Labor Day and Thanksgiving (Thurs. & Fri.). .
  • Auction items are charged $12.95 per item for ground delivery.
  • Clearance items under $99 are charged $3.00 per item plus $6.95 per order for ground delivery.
  • Clearance items over $99 are charged $9.95 per item for ground delivery.
  • Not all items can be shipped Express Delivery (Next day, two day or Saturday delivery).

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Back Ordered Items Shipping & Handling

If you order items with different shipping availability dates - for example, an in-stock item along with a back ordered item - each item will ship as soon as it's available. If the original order was placed using Next Day or 2-Day delivery options, the back ordered items will be shipped using FedEx Ground service at no additional cost to you.

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Low Prices, Guarantee

At CameraWorld.com, our low price guarantee assures you that you are getting a competitive, low price. If you find a price lower than ours on the Internet, and you meet the eligibility requirements listed below, you may qualify for a price match. Please note: certain manufacturers' restrict discounts to their products. Excluded manufacturers will not be considered for a price-match.

You may be eligible for a price-match refund if your request meets the following conditions:

  • Our Low Price Guarantee is valid only for qualified Internet retailers. Qualified internet retailers must be listed on the manufacturer's website.
  • The Internet retailer must have the identical product in-stock and the product is priced accurately.
  • If CameraWorld.com is offering any special give aways or customized outfits (case, strap, quartz date features, free paper, etc.), we cannot consider that an equal item.
  • Price match requests must be submitted within three (3) days from the date of purchase at CameraWorld.com.
  • Our Low Price Guarantee is valid for only one price match per order and is limited to up to three (3) of the same product, shipped to the same address.
  • We only price match USA retailers and websites.
  • Our Low Price Guarantee is limited to a maximum of $100.00 per price match request.

When requesting a price match, please be aware that prices will be compared on the following criteria:

  • Prices are compared by item and include the product price, applicable taxes, plus shipping & handling charges when calculating the competitor's total price.
  • Our Low Price Guarantee does not apply when you use coupons, promotional offers, or product-bundle pricing on the order.
  • Our Low Price Guarantee does not apply to non-USA Warranted products or gray market items on our site. 'Gray' products are purchased overseas by some retailers for unauthorized and unsupported resale in the United States.
  • Our Low Price Guarantee excludes closeout specials, auction items, clearance items, refurbished or used products, special orders, special 'club member' pricing, products subject to a no return policy and incorrect pricing that is the result of a typographical error or omission.
  • Our Low Price Guarantee does not apply in our Cellular Phone or Clearance sections.
  • Our Low Price Guarantee does not apply to products that have not been released/shipped by the manufacturer, newly released products, or products in a backorder status or on restrained supply from the manufacturer.
  • We are sorry, we are unable to match prices for orders shipping to Canada or Internationally.
  • The Low Price Guarantee is subject to change at any time.

    Please note: certain manufacturers' restrict discounts to their products. Excluded manufacturers will not be considered for a price-match.

    In determining a price match, CameraWorld.com will apply the fair-market price for bundled / kit items offered at no charge with purchase.

Apply for a Price Match

  • To apply for a price match, simply send a copy of your CameraWorld.com sales receipt or invoice as proof of purchase, the competitor's printed and dated Internet ad with price circled and url address and company phone number (so we can validate the price and the product is in stock. Send to:
    CameraWorld.com, 1920 Main St., Suite 350, Irvine CA 92614

In most cases we can match the pricing submitted by a customer due to large buying power and inventory volume. However, when the price request goes below our cost we will not honor the lower pricing because it is usually the result of unethical selling practices such as:

  • Retailers selling gray market items, which are items that have been manufactured for overseas distribution. These items can be purchased at lower prices but they do not carry the USA manufacturer warranty, instruction manuals are in a foreign language and the camera may not have the same features.
  • Retailers that offer considerably lower prices online but charge exorbitant shipping, handling and insurance charges.
  • Retailers that employ bait and switch tactics. These unethical retailers show considerably lower prices online and then contact you by telephone and try to force you to buy additional overpriced accessory kits and warranties, or tell you the item is out of stock or discontinued and try to sell you a different product entirely.
  • Retailers that specialize in the sale of discontinued or refurbished products or products that have been purchased in distressed condition and represent those products as new.
  • Retailers that are not Manufacturer Authorized Online Resellers, which can result in the product not being under warranty and thus being sold at lower prices.

    Qualified Internet Retailers

    • Amazon.com
    • BestBuy.com
    • Bluelight.com
    • CompUSA.com
    • Dell.com
    • MyCamera.com
    • Officedepot.com
    • Officemax.com
    • Outpost.com
    • Staples
    • Target.com
    • WalMart.com

    The competitor's pricing must be their advertised price. Price 'quotes' will not be accepted.

CameraWorld.com wants you to be a 100% satisfied customer. We offer the largest online inventory, competitive pricing and added value on most of purchases. We offer Free Shipping on most orders over $100.00, and we offer a liberal return policy and exchange privileges. (Please see our Return/Exchange Policy) Shop with confidence at CameraWorld.com! Of course, if you receive a great price on an item from another online retailer and are confident that you will receive what you are ordering, then we encourage you to purchase the item from that retailer.

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Secure Shopping Guarantee

The Secure Shopping Guarantee protects you while you shop at CameraWorld.com, so that you never have to worry about credit card safety. When shopping at CameraWorld.com online, you can shop with confidence.

When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone other than CameraWorld.com. This makes online buying as secure as purchasing by telephone.

We guarantee that every transaction you make at CameraWorld.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at CameraWorld.com.

In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, CameraWorld.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from CameraWorld.com while using our secure server.

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Payment Methods

We gladly accept Visa, MasterCard, American Express, and Discover.

Credit and Debit Cards:
Your order is charged at time of shipping and if a partial shipment occurs, your order may be charged in full at that time.

When you place an online order, we authorize your credit/debit card to make sure sufficient funds are available. The financial institution places a hold on funds equal to your order total until the order is fulfilled. This hold will also apply to any items backordered until items come into stock and are shipped.

If your order is canceled, the financial institution that issued your card determines the time required to remove the authorization. The authorization will automatically expire based on the type of card used for payment. The following is the estimated period of time from the point of authorization to automatic expiration of the authorization for common methods of payment.

Payment TypeTime Required
Debit or check cards - depends on bank
Visa/MasterCard - depends on bank
Discover
American Express

24-72 hours
7 - 14 days
30 days
30 days

If your order is backordered or the item does not ship by the time the authorization automatically expires, another authorization will be required at the time the merchandise ships. If you need more information, please call your bank or credit card company

If a refund is due, you will be refunded in the same method in which you paid for the merchandise originally. If a check refund is due, please be advised that it may take up to 30 days to receive your refund.

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xBill Me Later

billmelater

Buy Fast and Feel Secure with Bill Me Later®:
Bill Me Later® is a convenient and secure new payment method designed for purchasing on the web or over the phone. As a credit account, Bill Me Later® provides you with the flexibility to purchase without using your credit card. Bill Me Later® is offered through WebBank and is only available to US customers who are at least 18 years of age. Subject to credit approval.

Bill Me Later® offers flexible repayment options: you can choose to pay the entire balance with no additional charges or pay a portion of the balance and regular interest charges apply.
Click Here for BML FAQs.

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Place an Order

Do I have to register to place an order?

Absolutely not, we do not require our customers to register.

Are there alternative ways to place an order?

If you would prefer to use our fax number to place your order, please fax your order to 1-301-479-3414 if placing the order from the USA or Canada.

You may also send your orders to:

Ritz Camera & Image
Attn: Customer Service
6711 Ritz Way
Beltsville, MD 20705


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Manufacturer Warranty

All new products purchased on CameraWorld.com are supplied with original manufacturer warranties.

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Manufacturer-Recertified Refurbished and Clearance / Open-Box Items

Q: What does "refurbished" mean?

A: Refurbished products are products that were originally purchased and returned by customers. The returned products are sent back to either an original manufacturer or a third-party refurbishment company repair centers where they can usually be restored to like-new condition. In the case of our Nikon refurbished digital SLR’s, all of these cameras are refurbished by the Nikon factory and are restored to the original Nikon factory specifications. The refurbished Nikon cameras come with a 90 day factory warranty.

Q: Why did customers return these products?

A: Refurbished products may have been returned for any number of reasons. Sometimes the product may not have been working properly, but more often the reason for the return was something as minor as the wrong size, color, a compatibility issue or the customer not knowing how to properly use the product.

Q: Are refurbished products tested to make sure they work properly?

A: Yes. Regardless of the reason for their return, refurbished products are inspected by professional technicians who first troubleshoot and then perform any necessary repairs to ensure full functionality.

Q: Why should I purchase a refurbished product?

A: Buying refurbished products saves you money. Refurbished products are sold at a savings versus the cost of the same product brand new.

Q: Can I return a refurbished product if I have a problem with it?

A: Yes, our standard Return Policy applies. See individual product detail pages for applicable warranty information.

Q: How does buying a refurbished product help the environment?

A: By purchasing these products, you not only save money but also help reduce environmental waste by preventing the unnecessary disposal of these fully functional products. Refurbished products are often returned with nothing wrong with them at all, or require only minor functional and/or cosmetic repairs. Buying refurbished products is a great way to help support the environmental "green" effort.

Clearance Merchandise & Open-Box items
A Clearance product may have been one of a group of display items. Although many appear to be New-In-Box, any given item may have cosmetic blemishes, been slightly used or may be missing small, inconsequential pieces. All open-box/display items contain instruction manuals and any accessories necessary for routine operation and come with the standard manufacturer's warranty (generally one-year) unless specifically stated otherwise. In addition to the warranty, should any Clearance item prove to be defective upon delivery, please return it within ten days for an exchange or a refund if a replacement is not available

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